Citizens Complaint Officer, City and County of San Francisco

Citizens Complaint Officer, City and County of San Francisco

Position Overview:

 

Under general direction, processes a wide variety of housing-related complaints and inquiries initiated by citizens; serves as a staff member at the San Francisco Rent Arbitration Board resolving disputes between tenants and property owners; prepares, reviews and maintains records, correspondence, reports and data, and performs related duties as assigned.
 
The ideal candidate has housing law or landlord-tenant experience, has worked directly with the public, and is comfortable with basic math and reviewing bills and financial documents. The ability to explain laws and government regulations in a clear, accessible manner are central components of the job. We are a high-volume office with a diverse clientele. Language skills such as Spanish, Russian or Tagalog would be highly desirable.
 
 

APPLICATION PROCESS:

 

View application instructions here. 

 

Shalin Craig