Strengths Based Perspective and Approach

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February 12, 2019 @ 12:00 pm - 3:00 pm


Join NPH on February 12 for the first Resident Services Professional Development Training. This 3-hour workshop will explore the concepts and frameworks of identifying the strengths of our staff, our residents, and ourselves, expand how we assess and work from a strength-based (positive) orientation, and how to move the culture of our organizations to embrace a strengths-based approach.   

Each and every staff person possess strengths, assets, and perspectives that contribute to the effective and successful implementation and operations of their organizational missions. The diverse roles (case managers, property managers, coordinators, supervisors, administrators, and the various staff) and responsibilities within the non-profit affordable housing universe create the communities that support our residents. Our ability to successfully and effectively do our work and to collaborate with one another is linked to our capacity to recognize the strengths we have developed (and are developing) in our careers, professional, and personal lives.  

Please note that this training is specifically designed for Case Managers, Property Managers, Residence Services Coordinators, Residence Service Supervisors, and Residence Service Managers.

Facilitator: Dr. Diane Johnson, Ph.D. with Mmapeu Management Consulting.

When: Thursday, February 12 | 12pm – 3pm

The training will begin promptly at 12pm and we encourage attendees to arrive early. Lunch will be provided.

Where: Satellite Central | 540 21st Street Oakland, CA. 94612 (map)

Getting there: Please note that there are no on-site parking available and street parking is very limited due to the level of construction in the area. We strongly advise attendees who are driving to arrive early. Otherwise, we encourage all other attendees to use public transit, if possible. The meeting location is a 5-minute walk from the 19th Street/Oakland City Center Bart station. 


Registration will close end of day on Tuesday, February 5. Space is limited so we encourage you to register as soon as possible. Please note that we are limiting registration to four participants per organization and space is available on a first-come, first-serve basis.

Cancellation/Refund Deadline: Tuesday, February 5, 2019
Registrants canceling their registration on or before Tuesday, February 5, 2019 will receive a full refund. NPH may consider refunds for extenuating circumstances. Refund requests submitted after the deadline are not guaranteed and will be reviewed on an individual basis. To submit a refund request, please email

About this training: This training is part of a three-part NPH Resident Services Professional Development training series. In partnership with Dr. Diane Johnson, Ph.D., President and Founder of Mmapeu Management Consulting, and with a cohort of Resident Services Directors, the series was specifically designed for Case Managers, Property Managers, Residence Services Coordinators, Residence Service Supervisors, and Residence Service Managers. Last year NPH hosted a Resident Services Professional Development Training series and due to its overwhelming popularity, NPH is thrilled to host a second series this year!

If this event is sold out, you may join the waitlist by completing this form. An NPH staff will email you if a ticket becomes available. Please note that tickets will be assigned on a first-come, first-serve basis.


February 12, 2019
12:00 pm - 3:00 pm
Event Category:


Satellite Central
540 21st Street
Oakland, CA 94612 United States