Vice President of Resident Services

April 1, 2024

Palo Alto, CA

Alta Housing

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The mission of our Resident Services Program is to partner with residents to create an empowering living environment through strengths-based, resident-driven, impactful programming. The Vice President of Resident Services is responsible for overseeing and ensuring that all Resident Services programs are managed and maintained consistent with the standards and requirements of Alta Housing and its funders. The Vice President of Resident Services is a member of the Senior Leadership Team and ensures that all personnel of the Resident Services Division are fully supported, trained, and embrace the organization’s mission. The VP of Resident Services reports directly to the CEO. This position directly supervises the Resident Services Manager, Youth Program Manager, Wellness Services Manager, Service Coordinators, and Resident Engagement Specialist.

Position Overview:

The mission of our Resident Services Program is to partner with residents to create an empowering living environment through strengths-based, resident-driven, impactful programming. The Vice President of Resident Services is responsible for overseeing and ensuring that all Resident Services programs are managed and maintained consistent with the standards and requirements of Alta Housing and its funders. The Vice President of Resident Services is a member of the Senior Leadership Team and ensures that all personnel of the Resident Services Division are fully supported, trained, and embrace the organization’s mission. The VP of Resident Services reports directly to the CEO. This position directly supervises the Resident Services Manager, Youth Program Manager, Wellness Services Manager, Service Coordinators, and Resident Engagement Specialist.

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APPLICATION PROCESS:

to apply please email Chief People Officer, Serena Ma Chung, at schung@altahousing.org.