Coordinated Entry is one of the most critical components of the homelessness response system, determining who gets housed and how quickly. For affordable housing developers and providers, an effective and equitable Coordinated Entry System (CES) is essential to ensuring that the homes we build reach the people who need them most.
Since 2024, the NPH Permanent Supportive Housing Work Group has convened housers and CES administrators across the Bay Area to demystify how CES works, surface challenges and innovations, and identify what’s needed to make the system more equitable, transparent, and responsive. This interactive NPH training brings that work directly to practitioners, offering a clear, actionable walkthrough of how Coordinated Entry functions and where providers can influence improvements.
During this session, you’ll get a first look at the working group’s forthcoming CES Best Practices Recommendations—a practical, field-informed guide that outlines proven strategies to strengthen CES operations and deepen collaboration between counties, housing providers, and residents. Participants will learn how to leverage the memo to drive local reforms in collaboration with county partners, and explore opportunities to advance common-sense state-level changes that make housing access smoother and more equitable. By the end of the session, participants will better understand the importance of CES to housing providers, learn actionable solutions, and leave with tools to drive meaningful change in their communities.