Permanent Supportive Housing Costs and Resident Outcomes: What Have We Learned and Where Do We Go From Here?

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October 26, 2023 @ 12:30 pm - 1:30 pm

$20 – 40
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The Terner Center for Housing and Innovation’s recently published brief “Permanent Supportive Housing as a Solution to Homelessness: The Critical Role of Long-Term Operating Subsidies” quantifies the costs of operating Permanent Supportive Housing (PSH) —including both the costs of managing the property and providing supportive services—and examines the implications of insufficient funding on properties, staff, and residents. The research was based on the experiences of NPH members who are PSH developers, owners, operators, and their staff and tenants.  It explores how resident outcomes, including participation in resident services, on-time rent payments, and move-outs, were associated with costs. It also shares findings from interviews and focus groups with staff and residents to understand their experiences and how these resources impact their day-to-day lives. 

The purpose of this Zoom meeting-style training is to elevate key findings from the research and offer opportunities to discuss policy implications. This training is geared towards NPH members who have not yet had the opportunity to engage with this body of work.

This is a virtual event.
Registration Deadline: Registration will close end of day on Monday, October 23rd at 5pm PT
Cancellation/Refund Deadline: Monday, October 23rd at 5pm PT
Registrants canceling their registration on or before Monday, October 23rd at 5pm PT will receive a full refund. NPH may consider refunds for extenuating circumstances. Refund requests submitted after the deadline are not guaranteed and will be reviewed on an individual basis. To submit a refund request, please email
Questions? Please email

Learn more about our speakers below!


Carolina Reid

Faculty Research Advisor, Terner Center for Housing Innovation

Donald Terner Distinguished Professor in Affordable Housing and Urban Policy, Department of City and Regional Planning, University of California, Berkeley

Carolina K. Reid assists with the design and execution of the Terner Center’s research agenda and portfolio. She specializes in housing and community development, with a specific focus on access to credit, housing and mortgage markets, urban poverty, and racial inequality. Carolina’s current research projects include an assessment of strategies to address homelessness in California, the role that subsidized housing plays in promoting economic mobility among low-income families, and the impact of discrimination in mortgage lending on the racial wealth gap.

Ann Goggins Gregory

Senior Vice President of Resident Services, MidPen Housing

Ann is SVP of Resident Services at MidPen Housing, overseeing services to 20,000 residents across 11 counties. Previously, Ann served in senior leadership roles for Habitat for Humanity, including Senior Advisor to Habitat for Humanity International and COO to Habitat Greater San Francisco. Ann has researched and written extensively about performance in the nonprofit sector. Her articles have appeared in the Harvard Business Review, the Chronicle of Philanthropy, and the Stanford Social Innovation Review.


Natalie Bonnewit

Principal, Bonnewit Development Services, Consultant on behalf of the Non-profit Housing Association of Northern California

Natalie Bonnewit opened her consulting firm Bonnewit Development Services in 2006 to provide owner’s representative and project management, affordable housing planning services, and policy advising to mission-driven and public clients including non-profit affordable housing developers, service providers, housing advocacy groups, local government, and philanthropy.  Her expertise focuses on permanent supportive housing development, large-scale redevelopment projects, and affordable housing finance and policy.  Natalie is a former Urban and Regional Policy Fellow with the German Marshall Fund. 


October 26, 2023
12:30 pm - 1:30 pm
$20 – $40
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