Since 2018, NPH has hosted a Resident Services Professional Development Training series. Due to its overwhelming popularity, NPH is thrilled to host a third series this year! The series was created and designed by Resident Services professionals specifically for Case Managers, Property Managers, and Resident Services staff. 

In partnership with our Resident Services Roundtable – an advisory committee comprised of Resident Services Directors  – this series has been designed to be affordable, and impactful and responsive to the needs of Resident Services professionals.

Please mark your calendars for the following trainings:

  • You Count. I Count. We Count Together: Census 101 Training for Affordable Housing Services Staff — Register Today!
    Thursday, March 5 | 12pm – 4pm
  • Sustaining Ourselves: Radical Self-Care and Boundary-Setting for Resident Services Staff
    Tuesday, April 7 | 12pm – 4pm
  • Sustainable Advocacy: Strategies and Tactics for Affordable Housing Resident Voter Engagement
    Thursday, July 23 | 12pm – 2pm
  • Coaching Skills for Managers and Leaders: Part 1 and Part 2*
    Thursday, July 30 | 9:30am – 5pm
    Thursday, August 13 | 9:30am – 5pm

​*Participation for both trainings is required. 

More information about each training will be announced soon, including registration. If you’d like to join the Resident Services Working Group email list sign up here. We hope to see you at one or all of the trainings!