Join NPH on February 12 for the first Resident Services Professional Development Training. This 3-hour workshop will explore the concepts and frameworks of identifying the strengths of our staff, our residents, and ourselves, expand how we assess and work from a strength-based (positive) orientation, and how to move the culture of our organizations to embrace a strengths-based approach.    Each and every staff person possess strengths, assets, and perspectives that contribute to the effective and successful implementation and operations of their…

 This training is currently sold out.  Join NPH on March 12 for the second Resident Services Professional Development Training. The objective of this 2.5-hour session is to provide concrete skills and enhance participants’ sense of how they can develop and implement their leadership within their various roles. This highly interactive workshop that will examine aspects and characteristics of effective leadership, communication skills, and self-care. Leadership is a skill for anyone working and committed to providing quality affordable housing and residential services. Please…

 This training is currently sold out.  Join NPH on March 12 for the third and last Resident Services Professional Development Training of the year. This workshop will identify various conflict resolution styles, demonstrate when and how to implement effective conflict resolution techniques, and highlight many conflict resolution best practices when responding to residents’ need. Relationships with humans are by their nature particularly challenging and figuring out how to effectively, successfully, and compassionately work with our residents, which often means successfully resolving conflict,…