Give More (and Better) Feedback with CSAW

Public Health Resources for Understanding Environmental Racism
August 16, 2021

Studies have shown that vague feedback disproportionately affects women, so this tool can also increase gender equity among your staff. The CSAW framework (“Connect,” “Share,” “Ask,” “Wrap-Up” method of giving feeback allows you to tackle issues head-on and encourages more specific and concrete feedback. This framework is helpful to advance equity in ensuring that you are connecting through shared values with employees and creating a concrete plan of action for remedying challenges.