How Going Virtual Empowered Services!
COVID provided an opportunity to explore and expand how we engaged with residents and how we offered services as we shifted from in-person to virtual programming. Providing a program virtually came with its own set of challenges. It also allowed us to slow down and engage in ways that offered psychological safety and inner strength to support our physical safety during a national pandemic. We have learned that we can create a culture where people feel safe, engaged, and deeply…
