Successfully Resolving Conflict
Satellite Central 540 21st Street, Oakland, CA, United States This training is currently sold out. Join NPH on March 12 for the third and last Resident Services Professional Development Training of the year. This workshop will identify various conflict resolution styles, demonstrate when and how to implement effective conflict resolution techniques, and highlight many conflict resolution best practices when responding to residents’ need. Relationships with humans are by their nature particularly challenging and figuring out how to effectively, successfully, and compassionately work with our residents, which often means successfully resolving conflict,…